Q&A with Nilson Silva, owner of Master Touch Pools

What year did your business start?
Our business started in February 2009.
How and why did you get into the business?
I was in college and was not happy doing computer engineering/science. Since I grew up with a pool, I felt that I couldn’t be in a better place to start a pool company. After doing some research, I was faced with the fact that most companies in South Florida weren’t reliable, didn’t answer their phone and didn’t provide the quality of work that clients deserved.
What is your training background?
I’m a certified pool operator with a range of knowledge in pool remodeling. I hold a state license for repairs.
What services do you provide?
We provide pool cleaning, pool repairs, pool remodeling, pavers, pressure cleaning, sealing, and automation. Moreover, people do not always realize that a lot of maintenance goes into owning a pool, but by cleaning a pool regularly you can avoid encountering any issues along the way. Accordingly, we always recommend that all pool owners invest in Zodiac’s pool roomba or any other type of pool cleaning robot to keep their pool in the best possible shape in between professional cleanings. No one wants to go for a dip in a dirty swimming pool after all. It is not just pools that we work on though. We also create outdoor kitchens and pergolas, install baby fences and lay travertine. Plus, we can deal with salt systems and heaters.

What hours are you available?
We can usually start service within 24 hours. We are open Monday through Friday from 8 a.m. to 6 p.m., Saturday 8 a.m. to 12 p.m. and Sunday 8 a.m. to 12 p.m.
6. Are you involved with any community groups?
I support my local church and other local non profits.
What do you think is your biggest challenge with the business?
Our biggest challenge is competing with unlicensed competitors who don’t know what they are doing and destroy reliable companies’ image.
What do you want the community to know about you?
We are a family-owned business, we are here to help with quality work at a fair price. We love what we do and our goal is to make our clients happy.